{"id":663,"date":"2026-08-01T17:22:35","date_gmt":"2026-08-01T14:22:35","guid":{"rendered":"https:\/\/rentos365.app\/?p=663"},"modified":"2026-08-01T17:22:35","modified_gmt":"2026-08-01T14:22:35","slug":"client-balance-in-rentos-one-shared-wallet","status":"publish","type":"post","link":"https:\/\/rentos365.app\/en\/klienty-s-balansom-koshelek\/","title":{"rendered":"Client Balance in RentOS: One Shared Wallet"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Regulars often don't want to buy one-off \u2014 they'd rather top up a balance in advance and then just pay from it on the spot, faster than digging out a card or cash every time. RentOS has the \"Clients\" module for exactly this: every guest gets one wallet by phone number that works instantly across every point of the business and every format \u2014 from electric car rides to quest tickets.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/rentos365.app\/wp-content\/uploads\/2026\/08\/clients.jpg\" alt=\"Paying from a phone\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">One Wallet \u2014 Every Point, Every Accounting Mode<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A client is identified by phone number, not by a card or a code that's easy to forget at home. Top up the balance at one point, and it can be charged at any other point of the same business. And it doesn't matter what exactly the client is paying for: a counter-based ride, a launch, time in a play room, a quest ticket, or a product at the coffee bar \u2014 the balance can pay for any of these formats, because the wallet lives independently of any single module's own logic.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Topping Up \u2014 With a Bonus, Manually, or by the Owner Separately<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Owner can set up ready-made top-up plans with a bonus \u2014 say, \"pay 1000, get 1200 on the balance\" \u2014 a standard incentive to top up more in one go. An employee can also top up any custom amount, if the guest just wants to add whatever they like. And if the Owner needs to credit a bonus personally, separate from the till, that's possible too \u2014 and that kind of credit honestly doesn't count toward the business's revenue: the system distinguishes \"the client actually paid\" from \"the Owner gave a gift,\" instead of lumping everything into one number.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Balance Can Never Go Negative \u2014 Even With Two Employees at Once<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The charge is checked right at the moment of the operation: if there isn't enough money, the system rejects the attempt instead of running it \"on credit.\" This is also protected against a race condition \u2014 if two employees at different points try to charge the same client's balance at almost the same moment, only the request that actually has enough money will go through, not both at once.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">A Refund Works Just as Carefully as a Charge<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If a ride, ticket, or product paid for from the balance gets voided, the money goes back into the client's wallet \u2014 this works the same way for every format that can be paid from the balance, not just for the one or two most obvious ones.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">And the Balance Can Be Checked in Telegram<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A client doesn't need to call the point to find out their balance \u2014 there's a dedicated <a href=\"https:\/\/rentos365.app\/en\/telegram-bot-owner-summaries-and-client-balance\/\">Telegram bot<\/a>that sends the balance and the wallet's recent operations right after the guest shares their phone number with one tap.<\/p>","protected":false},"excerpt":{"rendered":"<p>How the client balance works in RentOS: one wallet by phone number across every point, bonus top-ups, protection against going negative, and careful refunds.<\/p>","protected":false},"author":0,"featured_media":664,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49],"tags":[],"class_list":["post-663","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vozmozhnosti-rentos"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>\u041a\u043b\u0438\u0435\u043d\u0442\u0441\u043a\u0438\u0439 \u0431\u0430\u043b\u0430\u043d\u0441 \u0432 RentOS: \u0435\u0434\u0438\u043d\u044b\u0439 \u043a\u043e\u0448\u0435\u043b\u0451\u043a<\/title>\n<meta name=\"description\" content=\"\u041a\u043b\u0438\u0435\u043d\u0442\u0441\u043a\u0438\u0439 \u043a\u043e\u0448\u0435\u043b\u0451\u043a \u043f\u043e \u043d\u043e\u043c\u0435\u0440\u0443 \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0430 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