The time-tracking method — "Manual" or "Automatic" — is assigned by the Owner in your profile settings.
- Manual Mode: on the home screen, the "Add Shift" button — enter the "Arrived"/"Left" time after the fact, optionally an "Advance" and "Bonus" right away, save.
- Automatic Mode: on the home screen, the "Start Shift" button — the start time is recorded immediately, a live counter of hours worked runs. At the end — "End Shift", optionally enter "Advance"/"Bonus" in the same window, confirm.
- See your rate and full shift history in the "Work Time" section: "To Pay Out" — current balance, below — "Earned", "By Rate", "Bonuses", "Advances" for the week/month.
What to Do If… #
…in automatic mode, you clicked "Start Shift" at the wrong time? You cannot fix the time yourself — ask the Owner to correct the shift manually in your profile.
…a shift has not closed and has been hanging for more than 16 hours? The app will show a "Shift not closed, contact the Owner" warning — only they can close a shift like that.
…an advance does not go through? The advance and bonus amounts together cannot exceed the cash in the point's till, and the advance itself is additionally limited by your "to pay out" balance, unless the Owner has allowed going negative.
…you do not see your rate in the app? Only the Owner sets the rate — it is shown to the staff member already applied to accruals, there is no separate field to edit it.