How to View and Void a Ticket Order

The Owner sees ticket orders inside "Daily Results" — for a specific day, with no general search by number.

1. Open "Money" → "Daily Results" → choose the day you need.
2. In the day card, for the "Tickets" zone, find the "Orders" section.
3. Find the order you need in the list.
4. The icon the icon opens the order details — there you can void a single ticket from the order.
5. The icon the icon next to the order in the list voids it entirely (all still-unredeemed tickets).

What to Do If… #

…a ticket has already been redeemed? A redeemed ticket cannot be voided — the service has already been provided.

…you need to find an order by number right on-site? That is done by the staff member in their own app at the point — the Owner has no search by number, only a list of orders for a specific day.