How to Void a Product Sale

If a product sale turns out to be a mistake, you can void it — this is only available to the Owner.

1. Open "Goods" → "Sales" tab.
2. If needed, filter the list by point, category, product, staff member, or payment method.
3. Find the sale you need, click the icon "Void".
4. Confirm — the action cannot be undone.

What to Do If… #

…the product was paid for from an abonement balance? The money returns to the client's balance automatically.

…the product tracked stock? The stock is also returned automatically.