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How to set up printing of receipts and tickets

2 мин. чтения

Printing in RentOS goes through the browser's usual print dialog — no separate program to install. Setup has two parts: what to print is set by the owner once for the whole company, while what to print with — each device separately.

Step 1. Turn printing on for the company #

  1. Settings → System → the toggle «Печать». It enables the ability to print receipts at all; the printer itself is configured separately, at the location or on the device.
  2. Below is the section «Квитанция», the document's overall look for the whole company:
    • Шапка — show the logo, show the company name, and «Compact header» (logo on the left, name and title next to it — this makes the document shorter on a thermal printer).
    • Receipt footer — free text at the bottom of every printed document: company details, return terms, «thank you for your visit». Leave it empty for no footer at all.
    • Roll width — enter the actual paper width of your printer, otherwise the print will be cut off at the sides.
  3. «Receipt preview» shows the document at actual size, and «Test print» sends it to the printer — check this before your first customer.

Step 2. Mark the printer on the device #

Printing is tied to the browser and the device, not to the company: the till tablet has a printer, the owner's phone usually does not. That is why each device separately turns on the toggle «Printer available» — for the employee in their settings, for the owner in the same «System» section. While it is off, the print buttons simply do not appear, so they don't get in the way.

What to Do If… #

…принтер не появляется в диалоге печати на Android? Cheap Bluetooth printers need a print service app — for example ESCPOS Bluetooth Print Service. Without it the system does not see the printer at all, and RentOS has nothing to do with it.

…печать обрезается по бокам? Check «Roll width» in the receipt settings: it must match the actual paper. By default the driver assumes an A4 sheet and prints to its margins.

…квитанция получается слишком длинной? Turn on «Compact header» and remove the logo — on a narrow roll this saves a noticeable amount of paper.

…где кнопки печати? The receipt is on the screen of a completed sale or stay, tickets are under «Print tickets» in the order, the balance statement is in the client card, and cash-collection totals are in the collections register. All of them appear only when the «Printer available» toggle is on for this device.