Staff: How to Sell and Redeem a Ticket

The "Tickets" is split into two tabs: "Sell" (if you are allowed to sell) and "Orders" (search and redemption — always available).

1. On the "Sell" tab, tap an asset, then the price option you need — the ticket is added to the cart; you can add more, the cart stays open.
2. Open the cart (icon at the top, with the ticket count), check the contents, and click "Pay".
3. Choose the payment method (Cash/Non-Cash/Balance) or "Split Payment".
4. After payment, an order number appears — if needed, click "Print Tickets" (all tickets in the order print as one document).
5. To redeem a ticket at entry — open the "Orders" tab, enter the order number, find it, and click "Redeem" next to each ticket.

If several staff members work the zone at once (for example, each running their own ride), a lock icon () next to the asset list lets you pin which assets you personally see ("Pin Selection"). This is just a personal hint, not an access restriction — the server does not check it, and any staff member can remove it ("Unpin Selection", with a "Confirm?" prompt) at any time.

What to Do If… #

…a ticket has no redeem button? That means redemption is turned off for this zone by the Owner — the order card is for reference only, you cannot (and do not need to) mark tickets as used.

…an order is not found by number? Double-check the number — if wrong, the app will show "No order found with that number" and a sound alert.

…you need to void a ticket or an order? If it was paid by balance — you can do it yourself ("Void"/"Void Order" button). If paid by cash or non-cash — only through the Owner. An order with split payment can only be voided entirely.