A client does not always pay by one method: part in cash, the rest by card, or a top-up from a pass because the balance fell short. For this, every payment screen has «Split the payment» — the amount is divided between methods in any proportion.
Where you will find it #
Everywhere the app asks for a payment method: Products, Tickets, Stays (both when starting «Per entry» and when finishing «By actual time»), Launches, Counters. The button is called the same everywhere — «Split the payment», next to the usual method buttons.
How it is done #
- Get to the payment method choice and press «Split the payment».
- Enter the amount of the first share and choose its method. At the top you can see «Left to allocate:» — how much is still uncovered.
- Click «Add a method» and repeat for the remainder. There can be as many shares as you need.
- For a share from the balance press «Choose a wallet» and find the client — by the number, the last four digits, or the name.
- When «Left to allocate» has reached zero — «Оплатить».
How this lands in the reports #
A split is not a separate «payment method» but an honest allocation of the money: the cash share goes into the location's cash till, the cashless share into cashless, and the balance share is deducted from the client's wallet straight away, like an ordinary balance payment. That is why the till, the «Difference» and the payment-method reports add up exactly as with an ordinary payment.
What to Do If… #
…кнопка «Оплатить» неактивна? It means «Left to allocate» is not zero yet — the shares do not add up to the bill. Add the remainder or adjust the amounts.
…на балансе клиента не хватает на его долю? The app will show how much is missing and offer a suitable pass to top up with — you can cover the shortfall and continue without leaving the payment.
…клиент передумал и хочет заплатить одним способом? Close the split window and choose an ordinary method button — nothing is saved until you press «Pay».