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Сотрудник: с чего начать — короткий маршрут по приложению

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This page is a table of contents for the employee: what to do on the first day and where to look next. The details of each step are in separate articles linked inside the sections.

1. Войти #

Sign in with a PIN from the location's device — an employee needs no email or password. The owner issues the PIN and changes it. If there are several locations, the location is switched right there, at sign-in.

2. Look at your own guide #

The app has a section «How to work» — a guide put together personally for you: from the settings the owner has chosen and from what you have access to. It differs from employee to employee, and that is normal.

3. Get to know your zone #

What comes next depends on how your zone counts — the mode is chosen by the owner:

  • Counters — the device counts the sessions, you enter the readings at the results submission.
  • Stays — you start and stop the time of every visitor.
  • Launches — counting by tapping the asset instead of a paper notebook.
  • Tickets — selling in orders, redeeming at the entrance.
  • Cash only — the total amount for the shift is entered.

4. Know about the money #

Three things people forget most often, and because of which the till does not add up in the evening:

  • расход is entered as soon as the money is taken from the drawer, not later «from memory»;
  • инкассацию is recorded when the money has been taken from the location;
  • refunds and test runs in Counters are entered at the results submission, otherwise they will count as revenue.

5. Submit the results at the end of the shift #

The submission wizard walks you through the steps and calculates the revenue. If a zone will not submit, most likely some stays are still open — the app will point out which ones.

What to Do If… #

…не понимаете, почему касса не сходится? That is the «Difference» — it has its own article going through the usual causes, and it is almost always a matter of bookkeeping rather than money.

…чего-то не видно в приложении? Access to sections is granted by the owner one by one: Products, Tickets, expenses, cash collections. If a section is missing, it has not been opened for you — this is not a fault.